BuyReformer Shipping Guide: Warehouse Locations & Delivery Timelines Explained
📦 Shipping & Warehouse Info – What You Need to Know When Ordering from BuyReformer
Understanding how our global warehouses and shipping process work
At BuyReformer, we understand how important it is to receive your Pilates reformer quickly and efficiently. That’s why we’ve strategically set up warehouses in multiple global locations to better serve our customers.
🏬 Where Are Our Warehouses?
We currently have warehouses in:
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Miami, Florida (USA)
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Los Angeles, California (USA)
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Toronto (Canada)
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Hong Kong & Shenzhen (China)
However, not all product models are stocked in every warehouse. Some models may only be available in specific locations, so inventory may vary. If you need fast shipping, we recommend reaching out to our customer service team to confirm availability of the product you want in your nearest warehouse.
🚛 What Happens If the Item Is Not in Stock?
If your chosen item isn’t available in your region, don’t worry — we’ll immediately coordinate with our other warehouses to arrange delivery.
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Standard delivery time is 4–7 weeks.
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In some cases, cross-border transfers may be necessary (e.g., from China to North America). These shipments involve customs clearance, taxes, and other logistics, all of which are covered by BuyReformer.
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Please note: cross-border transfers may result in an additional 1–2 week delay, depending on customs processing speed in your country.
🛠️ What About Customized Orders?
If you’ve ordered a customized Pilates reformer, the lead time is a bit longer due to production and personalization requirements.
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Estimated delivery time for custom orders: 5–8 weeks
We are committed to keeping you updated throughout the entire process. You'll receive tracking updates and support every step of the way.
🤝 Our Commitment
No matter where you are, BuyReformer takes full responsibility for customs fees, taxes, and international handling. Our goal is to make your shopping experience as smooth and transparent as possible.
If you're in a hurry or have questions about delivery timelines, contact our customer service before placing an order — we're here to help you plan accordingly!
